Broker and iPMI third-party administrator Henner Group in January 2018 announced that they have named Laure de Tilly as Executive Vice President of Domestic Operations and Digital.

Ms. de Tilly will coordinate and support the transformation of the healthcare, life & disability, as well as insurance operations. She will also be responsible for the digital division and customer experience, whose development is vital for the transformation of operations and sales.

Ms. de Tilly is a graduate of HEC Paris Business school and has more than 15 years of experience in operational fields and contact centers in banking and insurance. She coordinated the customer relations centers and oversaw the operational launch of Hello Bank! in France before joining Allianz France as director of customer service.