We’re not all going to come back with the same emotional charge at the end of lockdown. Some will have spent their time enjoying the first rays of spring sunshine while others will have been cooped up with their children and stifling workload. Still others will have been exposed on the front-line on a daily basis.
Taking time out at the end of lockdown to ensure a coordinated response to a broad range of individual reactions (so as to avoid misunderstandings and conflicts) is not an option. Sensemaking is thus unavoidable, being less a matter of goodwill and more a question of managerial lucidity. It is also the starting point of courage.
By Adrien Chignard
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