A survey reported in September 2026  by S&P Global Ratings covers 121 insurers and reinsurers representing roughly 38% of the assets of rated companies. It suggests that most respondents have moved beyond concepts into some form of operational integration, while only about one third describe AI as fully integrated. Reported benefits are appearing first in customer experience, underwriting, risk management and claims. Operational adoption is ahead of financial proof

In September 2026, Reuters reported that an International Monetary Fund (IMF) paper presented to European finance ministers estimated that artificial intelligence could raise European productivity by about 1% over five years. The estimate is meaningful but modest enough to challenge unrealistic expectations. In a speech accompanying the analysis, IMF Managing Director Kristalina Georgieva argued that productivity gains depend on organisations redesigning products, processes and workflows rather than simply adding