In September 2026, ERGO Group announced that Guy Goldstein would become Chief Artificial Intelligence Officer on its Management Board with effect from 1 October. The newly created role covers systematic AI implementation across the group, while Goldstein also remains chief executive of ERGO NEXT in the United States. ERGO described the appointment on 25 September and said its existing Chief Digital Officer, Mark Klein, would leave at year end.

In September 2026, WTW unveiled Radar AI Assistant, a natural-language capability within its Radar Vision insurance portfolio tool. WTW says pricing, underwriting, claims and portfolio teams can query data, examine likely drivers and receive suggested actions. The announcement was published on 28 September. Claims about faster insight, accuracy and business advantage come from the vendor; the release does not supply independent performance evidence. An assistant inside an existing tool

Marsh has launched Broker WorkBench, an AI-powered placement platform for London specialty business. The platform is designed to standardise data and workflows across matching market requests, negotiation and binding. It supports lead capacity, digital follow capacity and follow-form capacity. Marsh says a process that can take two to four weeks may in some cases be reduced to days or hours. That is an ambition for the platform, not an