Posts Tagged
Retention
Cyber Reinsurance Choice Is Growing as AI Compresses Response Time
According to a publication issued in September 2026, Marsh Re sees greater buyer choice and more bespoke cyber reinsurance structures. It expects European premium growth close to 10% in 2026 despite double-digit rate reductions. These trends can coexist as insured exposure, limits and take-up change; the figures remain a market outlook, not a guarantee. AI adds urgency because automated tools can shorten the period between discovery of a vulnerability
A monthly office day improved outcomes in a trial of remote customer-service work
An NBER working paper circulated in the newsletter received on 15 June 2026 examines a monthly office day for remote customer-service employees. Researchers randomly assigned 248 employees at a large multinational to remain fully remote or meet at the office together one day each month. The study reports higher productivity and lower attrition in the treatment group. The experiment offers evidence about a defined arrangement in a particular workplace.
Employers, Employees Differ Widely on Definition of Health & Wellness Support
Aetna report shows differing perceptions among employers and employees globally There is a major gulf between how employers view the health and wellness support offered and employees’ views of the support they receive. This could have a significant impact on productivity, according to research from Aetna International published in November 2019. The first of two Business of Health 2020 reports, Tackling polarised perceptions of corporate health and wellness, investigates
