AIA Singapore and Medix in May 2018 announced an exclusive partnership to offer Personal Medical Case Management Services (PMCM) to AIA customers. The service is said to be the first of its kind in Singapore and will help customers facing serious medical conditions by making sure they get the right diagnosis as fast as possible, have access to optimal treatment, and are supported through their treatment journey until recovery.

There’s a joke among insurers that there are two things that health insurance companies hate to do – take risks and pay claims. But, of course, these are the essence of their business!