The pandemic continues to pose huge challenges to health services worldwide. Hospitals are in crisis as the pace of new COVID-19 cases outstrips their capacity. What makes things particularly difficult is that the coronavirus doesn’t affect everyone in the same way.

Administering global healthcare benefits has become a daunting task for multinational employers. Local compliance and medical cost containments have become our biggest challenges, and insurance carriers, third party administrators, consultants, and brokers are busier than ever looking for relevant information that will make the difference in their value propositions. One of the major elements of the cost containment equation, however, continues to be overlooked.