OW SERIES: Day 26 – Making sense of an exceptional situation
Together with his team, the “sensemaker” manager will intentionally try to make sense of the exceptional situation. To transform the crisis into an opportunity for growth, he differentiates 3 dimensions of sense. These are:
– A feeling: what did we feel?
– A meaning: what does it mean for us?
– A direction: where do we go from here?
In the “sensemaker managers” workshops that I lead, we learn to consider each person’s past experiences as a means of building a common future; to collect the threads of each individual story and weave them together to deliver the kind of performance that the current situation requires.