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OW SERIES: Day 32 – Extending leniency to managers

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The current situation is exceptional for everyone and that includes managers. Assuming one’s managerial responsibility means explaining the reasoning behind decisions that are misunderstood or poorly received by one’s colleagues whenever possible, and apologizing wherever mistakes have been made.

While it is normally legitimate to expect exemplary behaviour from managers, calls for excellence in the current crisis are as futile as examples of leniency are essential.

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By Adrien Chignard

Adrien Chignard, Occupational Psychologist, Sens & Coherence

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