GBV once again gains exclusive access to Chris Bruce of Thomsons Online Benefits for an insight into the global benefits market from one of the largest benefits software providers in the world Global Benefits Vision: What are Thomsons Online Benefits’ core businesses and main activities in general, and how do they specifically relate to the global employee-benefits industry, today?

While the concept of employee engagement has been around for over two decades, its importance as a competitive driver for employers has sharply increased in recent years. Maximizing gains from the total rewards budget and attracting the best workforce, and then retaining employees by maintaining their motivation, has never been more critical to global business.

Research conducted by the London School of Economics (LSE) in the U.K. proves the value and causal link between companies’ investment in communication and increasing their employees’ engagement with their pension, ultimately improving their retirement outcomes.

Everyone claims to be a solution provider. But even those who manage to provide solutions rather than pure products face a crucial question: Is business designed around solutions still in touch with the modern client?