Don Drummond University of York Stauffer-Dunning Fellow in Global Public Policy and Adjunct Professor at the School of Policy Studies Don Drummond is the Stauffer-Dunning Fellow in Global Public Policy and Adjunct Professor at the School of Policy Studies at Queen’s University. In 2011-12, he served as Chair for the Commission on the Reform of Ontario’s Public Services. Its final report, released in February 2012, contained nearly four hundred recommendations

Katrin Koll Prakoonwit kkoll@globiana.com Manager, contents development Globiana Katrin Koll Prakoonwit is a Product Development Lead at Globiana Inc. Spotting a good story is what Katrin enjoys most when creating web content on intercultural business communication. She started her career at one of the leading newspapers in Germany, where she experienced the buzz of the first launch of the paper’s web portal. Later she developed an award-winning HR portal

Simon Haeder simon.haeder@mail.wvu.edu West Virginia University Assistant Professor of Political Science Simon F. Haeder is an Assistant Professor in the Department of Political Science in the John D. Rockefeller IV School of Policy & Politics at West Virginia University. His teaching and research interests include the public policymaking process, regulatory politics, lobbying and interest group politics, and healthcare policy. His most recent work has focused on such issues as

Jacqueline Carter Jacqueline.Carter@potentialproject.com Potential project International Partner & Director North America As an International Partner and the North American Director for Potential Project, Jacqueline helps leaders and organizations enhance performance, resilience and creativity through understanding and training the mind. She works with corporations including Cisco, Accenture, Marriott and Bank of America, to engage in a new way of working with greater focus, clarity and results. Jacqueline is co-author of