Generali Global Assistance (GGA) in February 2019 announced the acquisition of U.S. travel insurance specialist TripMate. GGA is Europ Assistance’s main brand name outside of Europe, and Europ Assistance is part of Generali Group. Based in Kansas City, Missouri, USA, TripMate is a specialized provider of travel insurance products. It acts as a managing general agent (MGA), operating as an intermediary between travelers and the U.S. travel insurance market. It

Generali Global Assistance in February 2018 published a white paper titled The Impact of Cybersecurity Incidents on Financial Institutions, which provides financial organizations with information on today’s cyber and identity threat landscape, the potential impact on those threats, and existing solutions that can mitigate risks and fallout from these threats. Financial institutions, including banks, credit unions, and credit card companies were among the most impacted in 2017, which was

Generali Global Assistance (GGA) in February 2018 announced that it has implemented its proprietary identity and digital protection platform for Deposits.com, which is now able to offer its customers 360° identity protection services including prevention, monitoring, alerts and resolution tools. Deposits.com is a multi-platform financial directory and secure, online portal that connects financial institutions with consumers looking to open financial accounts, take out a mortgage or loan, find a

Global Benefits Vision: Could you start by giving us an overview of your career? Paige Schaffer: I have been with the Europ Assistance group since 2007. I was brought in as Vice President of Operations and Chief Service Officer, responsible for the operation of our identity protection group and our emergent travel assistance group, two separate call centers.