Workers who communicate with their colleagues mainly through videoconferencing are far less effective at building relationships than when the communication is done face to face, according to a study we recently completed and just submitted for peer review. We also found two important ways employees can overcome the downside of video meetings.

As we mentioned in our previous article¹ on how to mitigate corruption risks, in order for businesses to grow, companies and individuals need relationships with key influencers both within and outside the company. However, building relationships with influential individuals is very tricky.