Zoom Work Relationships Are Hard to Build – Unless You Can Pick Up on Colleagues’ Nonverbal Cues
by Nancy R. Buchan, Wendi L. Adair and Xiao-Ping Chen
Workers who communicate with their colleagues mainly through videoconferencing are far less effective at building relationships than when the communication is done face to face, according to a study we recently completed and just submitted for peer review. We also found two important ways employees can overcome the downside of video meetings.
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