CSA Travel Protection, a travel insurance provider, in May 2017 began rebranding to Generali Global Assistance as part of a wider program to rebrand several Europ Assistance business lines in the United States to Generali Global Assistance (GGA).
Products and solutions carrying the CSA Travel Protection name will transition over time, while retaining and enhancing offerings and services to customers. As GGA, they will be able to offer a full suite of innovative, vertically integrated travel insurance products and assistance services that protect consumers against the risks associated with travel. These solutions include underwriting, product design, commercial delivery and claims administration. Several new and enhanced travel insurance plans under the Generali Global Assistance brand will be launched in the U.S. marketplace shortly.
One in six adults reported having to cut a trip short or change travel plans, and of those affected, only 22% had travel insurance to protect their spending, according to a recent US Travel Insurance Association survey. Under GGA’s travel protection plan, travelers can be reimbursed for unused, pre-paid, nonrefundable trip costs if they need to cancel a trip for any covered reason. The company also offers medical and dental coverage, as well as emergency assistance services that are designed to provide necessary medical, surgical, and emergency dental care costs, as well as around-the-clock 24-hour emergency assistance services.
Chris Carnicelli is the CEO of Generali Global Assistance North America.