In November 2026, WTW published Swiss survey results showing that 38% of employees surveyed said financial problems negatively affected their lives, up from 25% in 2024. The Swiss findings from the Global Benefits Attitudes Survey were released on 11 November. WTW also reported that 47% of respondents found their benefits easy to access digitally, clearly explained and supported. The findings are employee responses and the survey does not address what caused the changes.

WTW found differing preferences on occupational pension design. Employers can respond by making the choices already available easier to understand : show the assumptions behind retirement income illustrations, explain deadlines and direct individual decisions to qualified support.

Test before expanding the offer

A multinational can use consistent measures of accessibility while allowing each country to explain its own pension rules and plan terms. If a financial wellbeing service is proposed, define the problem it is meant to address and how success will be measured. Survey associations with absence or productivity cannot establish that buying a service will improve either.

Choose two tasks employees routinely struggle with, fix the instructions and test again. The results can show whether an employer needs a new benefit or whether people would get more value from better access to the benefits already available.

Sources

WTW: Swiss Global Benefits Attitudes Survey results