Generali UK’s new service aims to fill gap in mental health care for employees

Generali UK in October 2019 announced it has added a mental health navigator service to its current group income protection (GIP) policy.

Available at no extra cost, the Best Doctors Mental Health Navigator from Teladoc Health offers expert assessment and signposting to services by mental health clinicians. This aims to reduce pressure on line managers and mental health first aiders while improving outcomes for individuals and businesses. The tool also provides mental health condition and treatment reviews for anyone who wants a better understanding of an existing condition or prescribed program.

The announcement follows rollouts of the Best Doctors Mental Health Navigator in Canada and Australia.

The service will be fully integrated into Generali’s care pathways, which may be tailored to individual employee requirements and include access to:

• An employee assistance program.
• Vocational rehabilitation.
• Psychotherapy services.
• Cancer recovery services.
• Chronic fatigue and pain specialists.
• Physiotherapy.
• Cognitive behavioral therapy.
• Specialist dietetics.
• Absence and return to work case management.
• Conflict resolution and mediation services.