OW SERIES: Day 10 – Understanding overconfidence bias
Are you familiar with the Dunning-Kruger effect, also known as the “overconfidence bias”?
It explains how those who are less qualified on a subject tend to overestimate their skills.
Indeed, to know that they are incompetent, they must know at least a little bit about the task, even if they underestimate its difficulty. If you have a colleague without children who tells you that “it’s not that difficult to keep them busy all day long when you’re teleworking”, you now know what they’re up against.
Not sure if it makes you appreciate them more, but at least you’ll know how to respond!