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Aon in August 2019 issued a white paper entitled Prevention is Better Than Cure, which addresses the growing awareness of employee wellbeing. The paper encourages employers to understand the business rationale behind employee wellbeing in order to help gain best outcomes. The Aon white paper shows that 95% of employers see a correlation between employee health and performance, and believe they have a role in trying to educate and

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Attempting to manage a team through an exceptional situation using conventional management methods will lead to great disappointment. Sensemaking invites us to uncover symbols within each person’s experience to bring collective meaning to this event. Don’t: say things like “the past is the past; now it’s time to focus on the numbers so we can catch up.” This deprives the team of an opportunity to create a stronger sense

Do you know the term “sensemaking”? In psychology it is one of the most effective techniques for restoring well-being and performance after an exceptional crisis. It is based on a particular form of management used to facilitate a healthy return to work. Let’s begin with phase 1: recognize that what happened was an ordeal for all members of your team. Don’t: joke around, such as by saying: “how was

There is no greater loneliness than the loneliness we feel in the presence of others, especially when those others are our loved ones. Almost everyone has experienced this feeling of strangeness in a familiar universe and it is frightening. It’s actually a sign of a temporary anxiety that psychologists call depersonalization or derealization. Don’t panic if it happens to you. We are living in an exceptional period of uncertainty,

Remote management is complicated, especially when it comes to detecting an employee in difficulty. Here is a simple technique to identify employees who are in trouble – the “3i” rule: – Isolation: when employees are less present at meetings and check-ins with their managers, or don’t speak as much as usual. – Irritability: when they quickly become tense and show increased sensitivity as manifested by anger, crying or annoyance.
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