In September 2026, Duck Creek announced early access availability for Agentic First Notice of Loss, a claims intake solution developed with Google Cloud and powered by Gemini models. The announcement dated 28 September describes an initial customer stage rather than a general market rollout. The approach is relevant to insurers considering how conversational agents can operate inside defined workflows. Its possible application to benefits administration is an editorial inference;

In September 2026, ElevenLabs announced that it had completed a USD 300 million employee tender offer valuing the company at USD 22 billion, double the valuation associated with its February 2026 funding round. For benefits professionals, the announcement prompts a practical question about conversational voice systems: where can they improve access to information while preserving accuracy and clear responsibility? The financial transaction cannot answer that question. Separate shareholder liquidity

Funding and deployment claims In September 2026, enterprise AI vendor Ema announced a $77 million Series B led by Creaegis, bringing its stated total funding to $140 million. The company says its AI employees are used in HR, IT and finance workflows. Its flagship scale example is Wipro: Ema says an employee assistant supports more than 240,000 associates in 65 countries, automates more than 100 workflows and handles roughly

Marsh has launched Broker WorkBench, an AI-powered placement platform for London specialty business. The platform is designed to standardise data and workflows across matching market requests, negotiation and binding. It supports lead capacity, digital follow capacity and follow-form capacity. Marsh says a process that can take two to four weeks may in some cases be reduced to days or hours. That is an ambition for the platform, not an

The adoption of AI in captive operations is a rapidly evolving topic, with AI tools advancing at a rapid pace: a major development every six months, while adoption rates vary greatly not only from one industry to another, but also between competitors within the same industry. It is therefore useful to take stock of the adoption of AI by captives and their managers in the first quarter of 2026.

Generali Employee Benefits (GEB) marks 60 years in global employee benefits, highlighting its 127-country network and a forward agenda focused on digital transformation, analytics, inclusivity and sustainability.

Artificial Intelligence (AI) has advanced dramatically in recent years, with impacts that are already reshaping society, business, and individual lives. Yet many of these implications remain poorly understood and unevenly shared. Focusing on the economic dimension, the U.S. National Bureau of Economic Research (NBER) published in September 2025 a working paper by Erik Brynjolfsson, Anton Korinek, and Ajay K. Agrawal: “A Research Agenda for the Economics of Transformative AI.”

Generali Employee Benefits (GEB) network in June 2025 announced a new strategic partnership with AI-benefits innovator Euphoric. Euphoric has developed an AI-powered, all-in-one benefits management platform providing cutting-edge global benefits analytics for Global HR leaders and their employees. It is designed to help employees and employers navigate the complexities of corporate benefit plans. For employers, Euphoric has developed a Global Analytics Platform (GAP), providing one centralized view of the

Generali Employee Benefits (GEB) and San-Francisco, California-based Sensely in December 2020 announced a strategic partnership to advance patient interactions through Artificial Intelligence and provide access to Virtual Health Assistants (digitized interactive ‘human-like’ characters or avatars) that respond to voice and onscreen commands through a multi-functional, cloud-based platform. This strategic partnership brings together GEB’s leading network capabilities in the corporate sector and local market knowledge in over 118 countries with

Medical robots are helping doctors and other professionals save time, lower costs and shorten patient recovery times, but patients may not be ready. Our research into human perceptions of automated health care finds that people are wary of getting their health care from an automated system, but that they can adjust to the idea – especially if it saves them money.

From automated check-outs in grocery stores to autonomous vehicles, automation and artificial intelligence (AI) is here to stay, prompting fears of robots replacing humans. The latest McKinsey Global Institute briefing note, which was published in June 2018 for the Tech4Good summit organized by the French government, addresses “both the promise and the challenge” of automation and AI in the workplace and provides a list of ten things we need