Swiss Life Network (SLN) in April 2018 announced a new internal structure with dedicated client relationship managers organized by geography. The international service desk led by Michael Gubser operates out of Luxembourg and is responsible for business analysis and network partners management, cooperating closely with the underwriting team. SLN is still strengthening its team in Luxembourg as nine positions were open as of late May 2018, according to the

Consulting firm HR Path in May 2018 acquired Ataraxis, headquartered in Belgium and operating in the Netherlands, United Kingdom, Spain and France. Ataraxis is a Workday specialist (Workday is a provider of enterprise cloud software for finance and human resources). Ataraxis will become the dedicated Workday practice of HR Path. The senior management team, Tom Hillen, Wouter Van den Avont and Jan Snyers will become HR Path partners. Ataraxis

B3i, a group of fifteen global insurers and reinsurers, in September 2017 launched a fully functional beta version of its integrated blockchain solution for the re/insurance industry at the 61st Monte Carlo RVS Conference. In seeking to fulfill the potential of blockchain, B3i group members have attempted to build an efficient worldwide industry platform for market participants to more easily cede, handle, and trade risks. Speaking for B3i, Paul

Almost three-quarters of insurers believe the insurance sector has failed to show leadership in digital innovation due to regulations, reluctance, and cost, according to a January 2017 survey by Willis Towers Watson (WTW) with Mergermarket. The survey identifies where insurers see the biggest holes in their digital capabilities and reveals how they plan to close these gaps. The respondents cited cost as one factor affecting the lack of meaningful

According to a global survey of insurance executives released in June 2017 by Earnix, a provider of analytics solutions for the financial services industry, there is wide adoption of Machine Learning by insurers across the globe, and expectation that machine learning will bring “significant” change to the industry over the next three to five years. According to Wikipedia, machine learning gives “computers the ability to learn without being explicitly

Aetna International, a subsidiary of Aetna, in May 2017 announced the redesign of Health Hub, its health care benefits secure member portal, after an extensive review of the service. The redesign allows users to search for information about a subscriber’s health, and allows subscribers to have secure access to their insurance and healthcare needs from any location. Members can view their plan details, access claim records, and search for

Today’s global workforce is caught between a rock and a hard place when it comes to data security, according to the Dell End-User Security Survey, commissioned by Dell and conducted by Dimensional Research. The rock: be productive and efficient on the job. The hard place: maintain the security of company data. At issue is employee sharing of confidential information without having proper data security protocols in place. The survey

MAXIS Global Benefits Network (MAXIS GBN), a global joint venture between MetLife and AXA, in April 2017 announced the launch of its new website, client portal, and member portal as part of the firm’s extensive investment in its digital infrastructure. The new site has revised content about MAXIS GBN’s network, solutions, and thought leadership. The latter includes the new, monthly, Viewpoint series, webinars, and health and wellness white-papers. The

Connecture, an IT company that provides web-based solutions to the health insurance industry, in June 2016 acquired its Chicago-based competitor ConnectedHealth, a benefits technology company that offers an e-commerce platform that helps businesses control costs and ease the process of shopping for personalized insurance benefits online. ConnectedHealth is a private company and was founded in 2009. Based in Brookfield, Wisconsin, Connecture is a provider of a web-based consumer shopping,

Generali Global Assistance in July 2016 announced the launch in the United States of their comprehensive identity protection platform called Iris OnWatch. With identity theft on the rise, the need for 24/7 prevention, monitoring, alerting, and resolution — the so-called “four pillars of identity protection” — is an important component of cyber security. Iris OnWatch provides an integrated protection system with access to identity theft prevention, monitoring, alerts, and

Lockton Benefit Group in April 2016 announced a material investment in its InfoLock data intelligence platform, used to advise employers on developing comprehensive health management programs to address the continuum of health risks across their working population.  InfoLock will now include predictive analytics solution SCIO Health Analytics, enabling client service teams to gain timely insights into trends and make evidence-based recommendations that have a high probability of improving employee behavior