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Technology

U.S. health insurer and administrator Cigna and pharmacy benefit management organization Express Scripts in May 2019 announced they collaborated with Amazon Alexa, a virtual assistant device, to produce two new voice skills. Express Scripts customers who use prescription home delivery services will now be able to manage their pharmacy prescriptions using voice technology. By saying “Alexa, open Express Scripts”, users can monitor their prescription order status and receive notifications

Zenefits, the embattled San Francisco-based HR software company, has jettisoned its Broker-of-Record (BOR) business after Washington Insurance Commissioner Mike Kreidler ordered the company to cease free distribution of its HR software, and has partnered with OneDigital Health and Benefits as first benefits brokerage partner. Zenefits, founded in 2014 by Parker Conrad, offered software that promised to streamline HR tasks for small businesses. While this was lauded at the time

American International Group (AIG), IBM, and Standard Chartered Bank, in June 2017 announced they have successfully piloted the first multinational “smart contract”-based insurance policy using blockchain, a distributed ledger technology. The three parties chose to execute this initiative in one of the most complicated areas of commercial insurance – multinational risk transfer – to better understand blockchain’s potential to reduce friction and increase trust in other areas of the

Just days after hiring Jay Fulcher as CEO to replace David Sacks, the interim CEO who took over after former CEO Parker Conrad was ousted over a fraud investigation, Zenefits in February 2017 announced a third and largest round of layoffs in a year that saw the embattled company fined $7 million as part of a settlement with the state of California. The layoffs are part of a plan

Zenefits, designers of all-in-one HR solutions for small businesses, has appointed Jay Fulcher as executive officer and chairman of the board effective in February, 2017. Fulcher, who formerly served as president and CEO of Ooyala, as well as executive vice president of Peoplesoft, brings more than 20 years of senior management experience to Zenefits at a key time in its evolution. The announcement comes days after the company’s second

Chris Bruce, managing director of Thomsons Online Benefits, discusses its latest Global Employee Benefits Watch, revealing the industry’s challenges and why technology is central to global benefits success.

Health benefits startup Collective Health, a third-party administrator (TPA), in October 2015 raised USD 81 million in additional private investments for a total of 119 million since 2013 to support its plans to begin offering group health care products to self-insured employers in the U.S.A.. Principal investors in Collective Health include Google Ventures, Maverick Capital, Redpoint Ventures, RPE Ventures, New Enterprise Associates and Founders Fund. Based in California, Collective